Privacy Policy

Effective Date: November 27, 2025
WestSide Action LLC
801 Bass Pro Dr NW, Altoona, IA 50009, US
Your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what rights you have. By using our website and services, you agree to the practices described here.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you share with us, including:
Name and contact details (phone, email, address)
Payment information when booking a tour
Passport or ID details when required for travel arrangements
Preferences for travel, fitness level, dietary needs
Messages sent through contact forms, email or customer support
1.2 Information Collected Automatically
When you visit our website, certain data is collected automatically, such as:
IP address
Browser type and settings
Pages viewed, time spent on site, referral links
Device type and operating system
Cookies and similar tracking technologies
1.3 Information from Third Parties
We may receive information from payment processors, booking partners, travel insurance providers, or social media platforms if you connect your account.
2. How We Use Your Information
We use your data to:
Process your bookings and manage your travel arrangements
Provide customer support and reply to your messages
Improve our website, tours, and overall service quality
Send confirmations, updates, invoices, or important travel notices
Offer promotions, newsletters, and personalized trip suggestions
Run analytics to understand how visitors use our website
Maintain security and detect fraudulent activity
You can opt out of marketing emails anytime.
3. Sharing Your Information
We do not sell your personal information.
We may share your data only with trusted partners when needed to provide our services, such as:
Local tour operators and guides
Hotels, transportation services, booking platforms
Payment processors
Travel insurance providers
IT and website service providers
In rare cases, we may share information if required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyze traffic. Cookies help us remember your preferences, keep the site running smoothly, and understand which pages are most useful.
You can control cookies through your browser settings, though disabling them may affect some parts of the site.
5. Data Security
We use security measures such as encrypted connections, secure servers, access controls, and regular monitoring to protect your personal information. While no system is completely flawless, we take all reasonable steps to safeguard your data.
6. International Data Transfers
If you book tours outside the United States, your information may be shared with partners located in other countries. These partners follow their local data protection laws, and we work only with those who respect strong privacy standards.
7. Data Retention
We keep your personal information only as long as needed to:
Provide our services
Meet legal and financial requirements
Resolve disputes
Maintain accurate business records
When your data is no longer required, we delete it safely.
8. Your Rights
Depending on your location, you may have rights such as:
Accessing the personal information we hold about you
Requesting corrections or updates
Requesting deletion of your data
Opting out of marketing communications
Withdrawing consent for certain processing activities
To exercise any of these rights, contact us at: [email protected]
9. Links to External Websites
Our website may include links to third party sites. We are not responsible for their privacy practices. Always review their policies before providing any information.
10. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect information from minors. If you believe a child has submitted data to us, contact us and we will remove it.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the site means you accept the changes.
12. Contact Us
If you have questions or want to make a request about your personal data, you can reach us here:
WestSide Action LLC
801 Bass Pro Dr NW
Altoona, IA 50009, US
Phone: +1 515 644 0847
Email: [email protected]